EMPLOYEE CODE OF CONDUCT

CODE OF CONDUCT
River City Revival House & The Starlite Room

  • Zero Tolerance Policy of behaving in a discriminatory or intolerant fashion (including harassment of any kind).

  • Zero Tolerance Policy of online bullying.

  • Zero Tolerance Policy for on duty Staff Drinking Alcohol, Marijuana use and Illegal Drug use.

  • Zero Tolerance Policy of  staff providing alcohol to minors.

  • Zero Tolerance Policy of staff selling drugs (both legal and illegal).

  • Absolute NO GREASING POLICY. Greasing will result in immediate dismissal. (Greasing is the act of taking money in exchange for bypassing a lineup or getting something free, like into a show).

  • Zero Tolerance policy of theft of any kind.

  • Staff will be neat and tidy in appearance and in proper dress code. All staff will present themselves in a professional, polite and courteous manner.

  • Staff will not become involved in lengthy discussions on religion or politics while on duty.

  • Staff will not criticize any employee or regulation except to; Managers, Assistant Managers, Head of Security or Ownership at an appropriate time. 

  • No reading of material other than material applicable to your job while on assignment unless authorized.

  • Cell phone use is limited to work use only. If you are caught playing games, personal texting, personal Social Media use (social media is limited to work use), while on duty this may result in your termination. 

  • No radios (with the exception of radios provided) , TVs, tape recorders, walkmans, CD players, video games, i-Pods, mp3s, laptops, iPads/tablets or any other entertainment devices should be carried while on duty.

  • Till iPads (and any other iPad owned by ConcertWorks) are to be used only for their specific purpose.

  • Security (and any other staff members) will not carry handcuffs, batons or any other prohibited or restricted weapon.

DISCIPLINARY ACTIONS

DISCIPLINARY ACTIONS
River City Revival House & The Starlite Room

We have a 3 month probationary period. During this time you may be terminated without cause.

If disciplinary action is required between an employee and Management, it will be verbal or in writing. River City Revival House, the Starlite Room and ConcertWorks works on a three-strike system. Each level of offense is assigned a strike count.

STRIKE 1:  These offences are the lowest level, and act as a first warning.

  • Late, with no notice.

  • Being unreasonably rude or inhospitable to a guest or staff member.

STRIKE 2: These offences should be considered a final warning.

  • Not showing up for a shift (with notice).

  • Showing any kind of dishonesty.

  • Deliberately not protecting our business against walkouts.

  • Insubordination to any rules or procedures set before you.

ZERO TOLERANCE 

STRIKE 3: An offence of this magnitude will result in immediate termination.

Examples include, but are not limited to:

  • Serving alcohol to minors.

  • Damage to company property.

  • Theft.

  • Being under the influence of alcohol, marijuana or illegal drugs while on duty. 

  • Violence, physical assault, sexual assault or threats to any guest, staff member or other person.

  • Harassment and/or Sexual Harassment to any patron, co-worker, employee or employer. (Any person)

  • Falsifying or manipulating company documents.

  • Habitual tardiness or absenteeism without manager approval.

  • Giving away food or beverages without manager authorization.

  • Discourteous or inappropriate behaviour.

  • Refusal to follow policies as defined by management.

  • Refusal to follow policies and legislation as defined by AGLC.

  • Discrimination of any kind

  • Unfair and/or intolerant treatment towards co-workers and patrons.

  • Refusal to follow policies and procedures as defined by ownership and management.

  • Refusal to follow policies and procedures as defined in our Safer Spaces and Inclusion policy.

  • Any activity (including but not limited to social media) considered harmful or detrimental to River City Revival House, The Starlite Room, Temple Bar, ConcertWorks, Be Seen Street Team, Starlite Sessions, Infest or the safety of the staff, patrons or any other person(s) or business.